We dispatch to your door by Mail Special Delivery. This is a reliable service and a signature will be required on delivery. If you are out when a delivery is attempted the goods will not be left but the postman will leave a card. You can then arrange to collect the item from your local sorting office or specify a suitable day for delivery.
All items, except rings in some sizes, shown on our website are available from current stock. We aim to despatch within two days of receiving your order. We only despatch Monday to Friday.
Your order should therefore normally arrive with you in 4 to 5 working days. This period may be longer for rings where a particular size is required.
Whilst we try to deliver to you within up to 5 working days please allow up to 21-days for delivery. If we have any difficulty with making the supply within 21 days we shall contact you to discuss the matter. We shall keep you informed of the likely delivery date.
We charge EUR 10.00 for delivery of each parcel. If you order several items for delivery to one address then the charge will still be just EUR 10.00 for the total order. Even if we have to send it in two parcels you will only pay one delivery charge.
YOUR ORDER - KEEPING YOU INFORMED
We will email you a confirmation of receipt of your order.
We will email you to let you know of the expected despatch day.
We will also email you when the goods have been despatched.
Delivery will then be made before 12.30 on the working day after the date of despatch. If a delivery does not arrive on the day after despatch please contact us.
DELIVERY DAY AND MAIL SERVICE
We always use a fully insured guaranteed delivery service.
The Mail Special Delivery will not always guarantee a delivery
for a Saturday. Our experience is that they usually do deliver
on a Saturday but it cannot be guaranteed. Deliveries cannot
be made on a Sunday.
An item despatched by us on Friday will usually be delivered on Saturday but may arrive on Monday.
Deliveries will not be made on Bank Holidays
LIABILITY FOR DELAY
Whilst we make every endeavour to supply items in a reasonable timescale we cannot accept any liability for late delivery or failure to fulfil an order in a particular timescale.
